We have retained the services of DigiGraphics several times over the past number of years, and have always been more than satisfied with the product developed and the service provided.
We recently undertook a partnership project in which we produced a substantial document, a guide to our Career Week activities. This document was critical to the success of our campus Career Week 2006 programming. I am pleased to say that the document made a great contribution to the event. DigiGraphics staff provided us with a clear, concise layout, and supported us in quite effectively in a campaign to create revenue through the placement of ads in the document.
It is my pleasure to provide a reference which summarizes my experience of working with your company, DigiGraphics Inc.
As Vice President of Strategic Consultants International, I consider it my good fortune to have worked with your company for over 9 years. During that time we have collaborated on projects supported by a number of blue-chip, International Pharmaceutical clients including:
- Abbott Laboratories
- Bristol Myers Squibb
- Merck & Co
These projects have included live programs, print and multimedia (web-based, CD-ROM etc) and DigiGraphics has been a pleasure to work with throughout.
Our collaboration has included elements of graphic design, technical data management (e.g. slides, print layout) and multimedia programming. I value your team’s expertise tremendously, particularly the thought and value addition which your company adds.
DigiGraphics has worked with the City of Kingston on several projects including the Transit Riders Guides along with but not limited to the printing of the recycling schedules. They are extremely professional and every project has been done on time or before the deadline.
The printing of the recycling schedules and maps was an extremely difficult print job with 18 different schedules being printed. Every schedule had a calendar on one side and a map on the other. Each map also had two calendars that corresponded with it. DigiGraphics handled the camera ready files proficiently. The schedules where completed before schedule and the complex task of matching the corresponding files was done seamlessly.
DigiGraphics has also designed and printed the Transit Riders Guide for us. No matter what the job DigiGraphics has stepped up professionally and completed our project on schedule even when faced with tight deadline.
Our Healthy Workplaces Conference held at the Days Inn Conference and Banquet Centre was a huge success. About 200 people, including delegates, staff, volunteers and sponsors enjoyed our event. As part of our organizational mandate, which is to strive for excellence in all areas of performance, I would like to share some comments with you.
To start, your staff was amazing. We worked hard to ensure that we sent our information to be reproduced in the agreed upon time frame. But you know what is said about best-laid plans! We were continually adjusting our needs and Diane was amazing at working with us. She listens well, is understanding and fair. I have appreciated my working relationship with her from the beginning. I also want to compliment Dawn with having exceptional customer service. If there was ever a concern, she was quick to call and provide a solution. We appreciate her talent.
All of our work was produced within a reasonable turnaround time and it always looked great. If there was ever a concern it was quickly and easily resolved.
I would like to personally thank you Doug for being our sponsor. I had the opportunity to speak, in plenary session, about the exceptional service provided by Digigraphics. I am a proud customer!
Thank you for being on our team and I wish you all the best.
I retained the services of DigiGraphics during the fall of 2006 to design the logo and website for my new law office (www.bedardlegal.com), and to print my stationery and business cards. During the few weeks when we worked on this project, I found DigiGraphics' employees to be very professional and knowledgeable. They provided me with good advice and excellent customer service.
As would be expected for this type of project, we were working under a tight timeline and DigiGraphics produced the material on or before the agreed upon deadlines. I am pleased to provide this testimonial to attest to my satisfaction with the service received from DigiGraphics.
DigiGraphics Inc. of Kingston has provided me with a number of perfect bound books over the years. Their staff is consistently co-operative about meeting deadlines and seeking high professional standards concerning the printing process. In fact, they have helpfully pointed out the occasional problem I made in the design when they run a proof. Years ago, when postscript was a difficult task, the owner came to my home office to show me, on my computer, how to accomplish this technique.
Their perfect bound books have withstood the test of time with use by consumers.
DigiGraphics took the time to learn about our project and its underlying objectives. They have turned that knowledge into attractive, powerful marketing tools for Integrated Learning. Always a pleasure to deal with.
Whenever I've had a printing problem, DigiGraphics has always pulled the solution rabbit out of their top hat. They've always got something up their sleeve.
From concept to finished product, DigiGraphics provided comprehensive professional assistance on the design and printing of my Kingston calendar for 2005.
Both members of my "team" were a genuine delight to work with, as were the other Digi staff with whom I came in contact. And I'm thrilled with the end result - and have had many positive comments on my beautiful calendar!
I have been using DigiGraphics since 1996/97, for everything from the design of our corporate logo to the production of all of our training materials. All work has met or exceeded our expectations in terms of quality and time.
The friendly and efficient staff are really the icing on the cake - they go out of their way to make you feel like someone who is valued and appreciated. I can't imaging going anywhere else for this type of service.
For five years I have depended on DigiGraphics to produce overhead transparencies of maps. I have received excellent service from them and many compliments from my students.
Overhead transparencies must be clear and colorful to be effective - and maps are a particular challenge. I have come to rely on DigiGraphics to give me top quality map transparencies - and with virtually instant service!
The International Study Centre has used DigiGraphics to produce color graphics for posters and displays. High quality, quick turnaround, good prices, effective product are words we would use to describe DigiGraphics.
We at Scott Batson Financial & Insurance services would highly recommend DigiGraphics to anyone requiring a full service printing company.
We have used your services from the design and print of colour letterhead to black and white printed sheets. You always listen to our needs and make sure that we receive the end result that we require in a timely manner.
We have received prompt and courteous service from the professional staff at DigiGraphics and the quality of work is always first class.
I’ve dealt with Andree, Betty, and Andy for twenty years. From a simple business card to a complex printing job, I know I can count on the folks at DigiGraphics Downtown to deliver top quality work on time and on budget.
They sweat the details and are extraordinarily responsive to emergency requests. Why would I take my copying and printing work anywhere else?
Neurochem's need to produce consistently high quality colour and black ink printed materials on very little notice was our main criterion for selecting DigiGraphics as its partner in production.
During the past two years of doing business together, "DigiGraphics' technical ability, attention to quality, pleasant customer service and responsive "print on demand" service has been flawless".
In short, DigiGraphics has proven to be "an invaluable resource to Neurochem", and we continue to enjoy our association with them.
DigiGraphics Named Small Business of the Year by the Greater Kingston Chamber of Commerce
In accepting this fine award from the Greater Kingston Chamber with appreciation to the Chamber for this honour, Doug Burget, President of DigiGraphics said:
"I believe that a successful business must have as its primary goals the providing of both quality customer service and quality products. It is therefore our many loyal customers who must be thanked for their support over the years because they have made this award possible. Our success as a business is attributed to our customers and to our positive, talented and hardworking team here at DigiGraphics who believe in our goals, and in working hard for our customers."
Certainly all of us at DigiGraphics are very pleased, excited and proud to be recognized by the Chamber in this manner. As we move forward, we will continue our efforts in providing quality products and concerned, prompt assistance in support of all our customer printing, design and technological needs.
I just wanted to take this opportunity to thank both you and all the members of the DigiGraphic team for your superlative job. As a member of the Limestone Learning Foundation Greeting Card Committee, I cannot emphasize enough the tremendous effort, enthusiasm and zeal that was put forth on our account.
The "Winter Cards" were a perfect rendition of our student’s art work. Their clarity, colour and composition made them an instantaneous collector’s item!
From the business point of view dealing with DigiGraphics has been a pleasure. Technical advice was readily available, quotes were maintained, and stated timelines kept. Not to mention, the personal and pleasant customer service each and every time I called!
Keep up the great work.
DigiGraphics' hard work, patience, understanding of our business and consistent level of service, sometimes 'above and beyond…', have been instrumental in helping Sir Gawain Fashion Clothes achieve its goals and present its desired image. Their professional assistance has enabled Sir Gawain Fashion Clothes to continue to be successful and respected member of the Kingston Business Community.
DigiGraphics' contributions to the community and dedication to the economic growth and well-being of the greater Kingston area are a prime example of leadership for aspiring entrepreneurs.